Topdon Phoenix Failed to Communicate Land rover via DoIP Protocol?

Problem:

One of Topdon Phoenix Smart scanner users had an issue with doing on a land rover today, see images below. It did work on can protocols. But it cannot communicate on DoIP protocols.

topdon phoenix land rover doip protocol 1 topdon phoenix land rover doip protocol 2 topdon phoenix land rover doip protocol 3 topdon phoenix land rover doip protocol 4 topdon phoenix land rover doip protocol 5

 

Solution:

Update the MDCI Pro using an Ethernet cable.

Connect your MDCI to power and ethernet to run the updates. Should be 3 or 4 reboots as part of the process and you will be left with a new interface. ..should work after that.

 

 

User feedback:

That sorted it and I connected the vci with the cable.