Topdon AD800 BT Cannot Activate VCI Solution

Problem:

After replacing the VCI for the Topdon Artidiag800 BT scanner, the device does not activate. Any solution?

topdon ad800 bt cannot update 1

topdon ad800 bt cannot update 2

topdon ad800 bt cannot update 3

Solution:

If the AD800 BT or AD800 BT2 scanner activation failed after replacing VCI, clear your cache and try again.

Click User Information -> Click Clear Data -> Choose Clear Data.

If the problem still exists, contact Topdon technical support by providing serial number.